In addition to our full billing service, we now offer cloud-based front office tools, inventory tracking, document management, secure messaging system, and a growing resource center for you and your clients.

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Billing Service - we love our cloud-based billing program which ‘scrubs’ claims before electronically sending them to the insurance company. Claim status is also obtained automatically within days of submission. You won't have to wait weeks to find out whether the claim was accepted, rejected, or denied! This also allows us to focus on any problem claims much sooner. And since it’s all cloud-based, you have password-protected, HIPAA compliant access to your account 24/7. You can see when claims were billed and the status of each claim in real time, greatly enhancing the efficiency between your office and ours.

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We offer:

• Verification of Insurance Benefits

• Pre-Authorizations

• In-Network Exception Applications

• Coding Resources

• Electronic Claim Submission

• Patient Invoicing

• Payment Plan Set up

• Integrated Credit Card Processing

• Online Patient Payment Portal 

• Monthly and Yearly Reports

• Electronic Superbills

• Electronic Payments and e-EOBs

• Secure Messaging between you and your Billing Specialist

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Front Office Tools - with our cloud-based clearinghouse, you can access your account from any internet connection. Your laptop, desktop or mobile device becomes your portal to all of your clients’ information and is available to you wherever you may be. Even if your laptop is stolen, lost or broken your client information is safe, since nothing is actually stored on your computer.

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Front office tools include:

• Online appointment scheduling, including multiple providers, multiple locations, and multiple resources

• Text notification to remind your clients of their upcoming appointments

• Inventory tracking for your birth supplies and office supplies

• Document imaging and storage; quickly attach any pertinent image to a claim or a client record

• Client information including demographic information, insurance, financial history, appointments, uploaded documents, claim and statement activity, and notes for both office and biller

• Secure environment with various levels of access and permissions for other users in your practice

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Resource Center - a growing collection of midwifery billing information for you, your clients and advocates of midwifery care. 

• Forms and educational handouts and materials

• Sampled financial agreements

• Frequently used insurance codes and coding methods

• HIPAA and privacy information

• In-network vs. out-of-network - what are the pros and cons?

• Articles on insurance fraud, offering discounts and more

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In-house billing software management and set-up - have the same access as professional medical billers with 100% access to an electronic clearing house with all of the bells and whistles. With full features of our billing service + front office tools and optional assistance packages and consultation with a biller teaching you how to most effectively utilize your in-house billing and coding. Have a biller prepare your software for you so you can log in and submit claims instantly. 

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Medical Billing and Coding Consultation - For the independent provider that just needs a few questions answered, consultations are billed by the hour or by the service requested.

Services include: 

• Provider Credentialing Forms and Guidance

• Insurance Agreements and Contract Overview

• Coding Review and Payer Payment Policy Look-up

• Network Exceptions, Prior Authorizations and Predetermination Form Help

• Billing and Claim Auditing, etc. 

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Provider Insurance Credentialing & Contracting Guide

Coming Soon! Will be available for purchase. Includes:

• Individual Payer Contact Information 

• Payer Requirements 

• Application Instruction

• What is CAQH and how is it used

• Understanding RVU Reimbursement Models

• RVU Calculator Template

• Negotiations: What are Network discounts?

• When you can and cannot balance bill

• How to interpret insurance contracts

• Navigating Payer Delays and Processing Times

• Credentialing and Contracting Tracking Templates

• How to take insurance notes

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