Announcements

Provider FAQ & Resources

• Alaska Medicaid - Health Enterprise

  • Provider Enrollment / Provider Updates​

  • Fee Schedules

  • Provider FAQ

  • Documents & Forms

  • Member Eligibility

  • Bi-Annual Audit

• Premera OneHealthPort

  • Premera AK Provider Contacts Sheet​

  • Provider Forms; Appeals; Network Exceptions

• Aetna Availity 

• Cigna for HCP

• EBMS - MiBenefits

• Tricare West - Health Net Federal Services

  • Prior Authorizations​

  • Homebirth Benefits

  • Tricare Prime (Point of Service)

  • Deductibles & Copays

  • Rates & Reimbursement

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• MedForward Forms - Provider Login

• Patient Registration 

• Patient Benefits & Estimates

• Patient Statements

• Adding the Newborn to Insurance

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• CollaborateMD 

  • Help Pages​

  • Posting Patient Payments

  • Enabling / Editing Patient Statement Templates

  • Reporting

  • Claim Follow-up

• Billing for Midwives - Online Training 

• Appeals & Disputes

• Alaska Price Transparency Law

• Billing & Coding

• Balance Billing

• Collections

• Explanation of Payment / Remittance Advice

• Complete Provider Guide/Contract

• Healthcare / Health Insurance Fraud & Abuse

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• Credentialing & Contracting

Office Hours & Closures

• Regular Office Hours are Monday - Thursday; 10am - 4pm AKST

• We observe the following holidays and will be closed for: 

  • New Years Eve & New Years Day​

  • 2021 Maternity Leave - Hours will fluctuate in January-February

  • Memorial Day - Start of Summer Hours

    • Summer hours and in-office availability will fluctuate​

  • Independence Day 

  • Labor Day  - End of Summer Hours

  • Thanksgiving

  • Christmas

  • Birthdays & Anniversaries